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Services and Packages

Here you can find out more on our Laptop Repair,support packages and services.


Support Packages

We offer two main IT support packages.

non contract IT support

Emergency / Non-contract IT support

New customers welcome, contract not necessary, subject to engineer availability. IT Support in Glasgow and surrounding areas

Benefits

  • Purchase support only when you need it.
  • 'Pay as you go' flexibility.
  • Enterprise class IT support without the contract.
  • Freedom to shop around for each job.

 

contracted IT support

Contract IT Support

Enjoy great rates and peace of mind with our contracted support services.

Benefits

  • Pre-purchase support with discounted rates.
  • Free up cash flow by spread software licensing over 12 months.
  • Cover support and management of all your IT systems with one easy monthly payment.
  • Guaranteed service level with less than a four hour response time

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Services

Our services can be summarised in four distinct groupings.

Desktop Support

Desktop support

Keeping your users working and secure with malware prevention and removal. Application support across the entire Microsoft Office suite. Laptop repair or desktop repairs for office.

Server Management

Server management services

24-7-365 monitoring and support to keep your server up and secure. We manage and optimise Databases, Exchange and VPN as well as providing a robust set of backup and disaster recovery tools.

Router Management

Router management services

Computer and Wireless will monitor your routers and liaise with your service provider should we see any anomalies on your internet line. Site to site linkes or VPN tunnels monitoring. New office setup or existing office upgrade all Router work with Coomputer and Wireless

Cisco Telephony

Cisco Telephony

Never Miss A Call, Never Lose a Contact, Don't feel tied to your Desk, Promote Your company Image, Work Securely, Access voice mail from Internet, Auto Attendant, Music and Personal message on hold, Call Recording, Caller Group, Access Contact from Internet, Know when Message is waiting, SMS Text and Email alerts, Last Number dial, Call Reminder Event Diary and many more for details Please contact us.

Laptop Repairs

Cisco Telephony

Whatever the problem, we can repair it. Whether it is a computer repair or laptop repair in Glasgow, Computer and Wireless have experienced engineers to resolve even the most problematic machines. We do not just repair laptop and computer but return with report. We run extensive diagnostics to make sure your system is fully functional before we return to you. We have no extra call out charge and offer a free pick up and drop service within Glasgow.

Data Backup

Backup Onsite or cloud

We at computer and wireless offer backup solutions based on client requirements. We have on site, off site or cloud storage solution. On site NAS storage could offer 32 versions of a backup file with active sync for maximum reliability with Raid

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pCloud Partner Program